Return Request

If you purchased as a consumer and your order is eligible for withdrawal, you can submit your withdrawal request online using the form below. Once submitted, you will receive an acknowledgment of receipt by email.

Alternatively, if you need assistance with submitting your withdrawal request, please visit our Contact us page, email us at info@otticanet.it, or call us at +39 015 20479.

Our customer service is available Monday to Friday from 8.30 a.m. to 6 p.m.Central European Time (CET), excluding nation public holidays.